Terms & Conditions

These terms apply to Quick Links, a Zendesk app developed by ASA Labs and available through the Zendesk Marketplace.

Use of the app

By installing or using Quick Links, you agree to these Terms & Conditions. Quick Links is intended for use within Zendesk to help teams access internal tools, workflows, and resources more efficiently.

Subscriptions & billing

Certain features or usage tiers of Quick Links may require a paid subscription through the Zendesk Marketplace. Billing and subscription management are handled through Zendesk and subject to Zendesk Marketplace policies and terms.

Customer data

Customer and ticket data remain within your Zendesk instance. Quick Links is designed to use Zendesk data only as necessary to support configured links, placeholders, and optional click-tagging functionality.

Acceptable use

You agree not to use Quick Links in any way that violates applicable laws, regulations, Zendesk policies, or the rights of others. You are responsible for the links, workflows, and destinations configured within your Zendesk instance.

Availability & updates

ASA Labs may update, improve, modify, or discontinue portions of the app at any time. While reasonable efforts are made to maintain reliability and availability, uninterrupted service is not guaranteed.

Limitation of liability

Quick Links is provided “as is” without warranties of any kind, express or implied. ASA Labs shall not be liable for indirect, incidental, consequential, or special damages arising from the use or inability to use the app.

Changes to these terms

ASA Labs may update these Terms & Conditions from time to time. Continued use of the app after updates constitutes acceptance of the revised terms.

Contact

For questions regarding these terms, contact: hello@asa-labs.com